privacy policy

Effective date: September 2, 2026
Website: https://ferntree.ca/

1. Introduction

Ferntree Equipment & Distribution (“we,” “us,” or “our”) operates https://ferntree.ca/. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described here.

2. Information We Collect

  • Contact details you provide, such as your name, email address, mailing address, or phone number.
  • Usage data collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, pages visited, and time spent on the site.

3. How We Use Your Information

  • Provide, operate, and maintain our website and services.
  • Understand how visitors use our site so we can improve it.
  • Comply with legal obligations and protect against fraud or misuse.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our site and understand how it is used. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

Google Analytics

  • We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information such as pages visited, time on site, referring website, and general location data.
  • The information generated by Google Analytics about your use of our website (including a truncated or anonymized IP address, where enabled) is transmitted to and stored by Google on servers, potentially outside your country of residence. Google uses this information on our behalf to compile reports on website activity and provide other services related to website and internet usage.
  • Google Analytics does not, to our knowledge, collect information that directly identifies you (such as your name or address). You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout, or by adjusting your cookie preferences.
  • For more information on how Google collects and processes data, please review Google’s Privacy Policy at policies.google.com/privacy.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us at christine@ferntree.ca.

7. Children’s Privacy

Our website is not directed to children under the age of 13 (or 16, where applicable under local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at christine@ferntree.ca.